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Privacy Policy

Privacy & Cookies Policy

Last updated: August 2026
Origin Consult is committed to protecting your privacy and handling your personal information responsibly.
This Privacy & Cookies Policy explains how we collect, use and protect personal information when you visit our website, contact us or otherwise interact with Origin Consult.

1. Who we are

Origin Consult is a social impact consultancy working with developers, public sector organisations and partners to create better outcomes for people, communities and places.
For the purposes of UK data protection law, Origin Consult is the data controller for the personal information covered by this policy.
Origin Consult
GG. 529 Metal Box Factory, 30 Great Guildford Street, London, SE1 2ES
Email: info@origin-consult.co.uk

2. Information we collect

We may collect personal information that you provide directly to us, including when you:
  • contact us through our website;
  • email or telephone us;
  • enquire about our services;
  • subscribe to updates or communications, where available; or
  • otherwise correspond or work with us.
This may include your:
  • name;
  • email address;
  • telephone number;
  • organisation and job title;
  • information contained within your enquiry or correspondence; and
  • communication preferences.
When you use our website, certain technical information may also be collected automatically, such as your IP address, browser and device type, pages visited, how you arrived at the website and information collected through cookies or analytics technologies.

3. How we use your information

We may use your personal information to:
  • respond to enquiries and requests;
  • communicate with prospective and existing clients, partners and stakeholders;
  • provide and manage our services;
  • maintain our business relationships;
  • operate, maintain and improve our website;
  • understand how visitors use our website;
  • send relevant news, insights or marketing communications where permitted;
  • protect our website and business from misuse or security threats; and
  • meet our legal and regulatory obligations.
We will only use personal information where we have a lawful basis for doing so.
Depending on the circumstances, this may include:
Legitimate interests – where processing is necessary to operate and develop our business, respond to enquiries, manage professional relationships and improve our services.
Contract – where processing is necessary to enter into or perform a contract with you or your organisation.
Consent – where you have actively consented to particular processing, such as certain marketing communications or non-essential cookies.
Legal obligation – where we are required to process information to comply with the law.

4. Marketing communications

Where permitted, we may contact you with relevant information about Origin Consult, our services, projects, events or insights.
You can opt out of marketing communications at any time by using the unsubscribe option included in the communication or by contacting us.
Opting out of marketing communications will not prevent us from contacting you where necessary in connection with an existing enquiry, contract or business relationship.

5. Sharing your information

We do not sell your personal information.
We may share personal information where necessary with trusted organisations that support our business, including:
  • website hosting and technology providers;
  • IT and professional service providers;
  • email and communications providers;
  • analytics providers;
  • consultants and delivery partners where necessary for a project; and
  • regulators, public authorities or other parties where required by law.
Where another organisation processes personal information on our behalf, we take appropriate steps to ensure that the information is handled securely and in accordance with applicable data protection law.

6. International transfers

Some technology or service providers we use may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that suitable safeguards are in place in accordance with UK data protection law.

7. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting or reporting requirements.
Retention periods will depend on the nature of the information and our relationship with you.
Where information is no longer required, we will securely delete or anonymise it.

8. Your data protection rights

Depending on the circumstances, UK data protection law gives you rights in relation to your personal information, including the right to:
  • request access to the personal information we hold about you;
  • ask us to correct inaccurate or incomplete information;
  • ask us to delete your personal information in certain circumstances;
  • ask us to restrict how your information is used;
  • object to certain processing;
  • request the transfer of certain information;
  • withdraw consent where we rely on consent as our lawful basis; and
  • complain about how your personal information has been handled.
To exercise any of these rights, contact us using the details above.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
Information Commissioner’s Office

9. Cookies

Cookies and similar technologies are small files or technologies that can store or access information on your device when you visit a website.
Origin Consult may use cookies and similar technologies to:
  • enable the website to function correctly;
  • remember preferences;
  • understand how visitors use the website;
  • measure website performance; and
  • improve the website and user experience.
The ICO’s current guidance requires organisations to provide clear information about storage and access technologies and, unless an exception applies, obtain consent before using them.
(Information Commissioner’s Office)
Types of cookies we may use
Strictly necessary cookies
These are required for the website to operate or provide functionality requested by you.
Functional cookies
These may remember choices or preferences to improve your experience.
Analytics cookies
These help us understand how visitors use the website, such as which pages are visited and how people navigate the site.
Marketing cookies
If used, these may help measure campaigns or provide more relevant communications and advertising.
Where consent is required, non-essential technologies will not be used until you have made your choice. Current ICO guidance requires users to have meaningful control over non-essential cookies. (Information Commissioner’s Office)
You can change your cookie preferences through the website’s cookie settings.
You can also control or delete cookies through your browser settings, although disabling certain cookies may affect how some parts of the website function.

10. Analytics

We may use website analytics services to understand how visitors interact with our website and to help us improve its performance and content.
Where the use of analytics technologies requires consent, they will only be activated after that consent has been provided.

11. Links to other websites

Our website may contain links to third-party websites, including the Future Makers website and websites belonging to clients, partners or other organisations.
Those websites operate independently from Origin Consult and may have their own privacy and cookie policies.
Origin Consult is not responsible for the privacy practices or content of third-party websites, and we recommend reviewing their privacy information when visiting them.

12. Keeping your information secure

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
While we take reasonable steps to protect information, no website or electronic transmission can be guaranteed to be completely secure.

13. Changes to this policy

We may update this Privacy & Cookies Policy from time to time to reflect changes to our website, services, technology or legal obligations.
The latest version will always be available on this page and the date at the top will show when it was last updated.

14. Contact us

If you have any questions about this policy or how Origin Consult handles your personal information, please contact:
Origin Consult
GG. 529 Metal Box Factory, 30 Great Guildford Street, London, SE1 2ES
Email: info@origin-consult.co.uk